Shipping / Delivery
Shipping / Delivery Policy
- We currently ship within the U.S. and Canada.
- Free shipping is available on orders over $200 within the contiguous U.S. (excluding Hawaii and Alaska).
- Orders are processed in 2–3 business days after payment is confirmed.
- Delivery takes 3–8 business days depending on destination and shipping method.
- USPS and UPS are used for U.S. orders. USPS and DHL for international.
- No shipping on weekends or U.S. holidays.
- Once your order ships, you’ll receive a tracking number via email.
- If you haven’t received it within 24 hours, please check your spam folder or contact us.
Returns Due to Change of Mind
- Please note that for returns due to change of mind, the customer is responsible for return shipping.
- If your order originally qualified for free shipping, the original shipping cost will also be deducted from your refund.
Example:
If your $210 order was eligible for free shipping, and you return the product due to a change of mind, your refund will be $210 minus the original shipping cost (e.g., $10) and return shipping (paid by you).
Shipping to Canada
- We currently offer international shipping to Canada only.
- Shipping rates are calculated at checkout based on your shipping address and order weight. Flat-rate shipping is not available for Canadian orders.
- Duties and taxes are not included in your checkout total and may be collected upon delivery by your local customs authority. These fees are the responsibility of the customer.
- Orders are shipped via USPS or UPS International, depending on the package size and service availability. All shipments include tracking and protective packaging.
- Estimated delivery time is 7–14 business days, depending on your location and customs clearance.
- If you have any questions about shipping to Canada, feel free to contact us at layrd@s-daze.com